We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Entertainment

CJ America

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Entertainment.

Complaints

This profile includes complaints for CJ America's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CJ America has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • CJ America

      4 Centerpointe Dr #100 La Palma, CA 90623

    • CJ America

      PO Box 911170 Commerce, CA 90091

    • CJ America

      500 S State College Blvd Fullerton, CA 92831

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/27/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear ***/*****, I am writing to formally lodge a complaint regarding a safety and hygiene issue I recently encountered with the CJ FOODS(*****************************************************************, Phone: ************) KOREAN-STYLE COLD NOODLE product purchased from ************ Northpark (***************************** Tel: ************). I believe that this matter presents a significant risk to public health and necessitates immediate attention and appropriate action.On May 19th, I purchased the CJ FOODS KOREAN-STYLE COLD NOODLE from ************. To my dismay, upon opening the packaging, I discovered the presence of insects inside. This incident has deeply disturbed and distressed my daughter, causing her both emotional and physical distress due to this shocking discovery.The fact that a product intended for consumption could contain such a clear violation of safety and hygiene standards is deeply troubling. The presence of insects not only poses a direct health risk but also raises concerns about the overall quality control and manufacturing practices employed by the responsible company.Despite my attempts to contact both the manufacturer and retailer directly to address this issue, their responses have been insufficient, demonstrating a lack of responsibility and disregard for the gravity of the situation. I firmly believe that immediate action must be taken to rectify this situation and ensure that appropriate measures are implemented to prevent similar incidents in the future.I trust in the BBB's commitment to upholding consumer safety and protecting customer rights. For your reference, I have retained the product and have supporting photographs available. I kindly request that you keep me informed of any actions taken in response to this complaint and provide updates on its progress. Should you require any further information, please do not hesitate to reach me.Thank you for your attention to this matter, and I eagerly await a prompt and appropriate response.

    CJ America is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.