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Business Profile

Locksmith Equipment

Key4, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Locksmith Equipment.

Reviews

This profile includes reviews for Key4, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Key4, Inc. has 2 locations, listed below.

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    • Key4, Inc.

      425 W Bonita Ave STE 205 San Dimas, CA 91773-2542

    • Key4, Inc.

      2061 Wright Ave Ste A6 La Verne, CA 91750-5813

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Jack M

      Date: 10/10/2024

      Purchased several Autel Universal keys for stock and discovered that many of them would not generate. Contacted customer service and they were aware of the issue. I then was advised we would be sent a return label and they would exchange them for us. Never rec'd the label.Further, they DO NOT answer their phone. Ever. I left message after message with no response and then "submitted a ticket" online for resolution. They answered with only questions, which I answered and was then ghosted.Finally an email was sent saying that they noticed I had called and tried to call me and got sent to my voicemail. That was an outright lie. Never did that happen nor did they respond to my multiple requests for a phone call to get resolution.They ended their email with the statement "For this particular case you will need to contact Autel support directly." No number was offered up to ***** support to help me out even a little bit either.I am so disappointed with their lack of attention or care and wish that there was something further I could do than just a bad review. 1 star is completely too much for this group.

    Key4, Inc. is NOT a BBB Accredited Business.

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