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Business Profile

Carpet and Rug Cleaners

Siggy's Carpet Cleaning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carpet and Rug Cleaners.

Complaints

This profile includes complaints for Siggy's Carpet Cleaning's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Siggy's Carpet Cleaning has 2 locations, listed below.

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    • Siggy's Carpet Cleaning

      3408 Mt Diablo Blvd Lafayette, CA 94549-3906

    • Siggy's Carpet Cleaning

      2420 Sand Creek Rd # 200 Brentwood, CA 94513-2707

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/27/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On or about September 27th Siggy's owner ***** ***** arrrived at my home at ************************************************* (ph. ************) to pick up two rugs for cleaning. 1. One rug was a 10x3 grey/tan wool runner.2. The second was a 5x7 green and beige weave bedroom rug.I have called them multiple times with no answer and left messages multiple times with no response back from them.Their lack of concern / response leaves me few options except to notify the Better Business Bureau as well as offer reviews on **** and Yelp. This is not who I am.... but their lack of communication tells me ...THEY DO NOT CARE. I need help finding the rugs they took from me. Without any further communication, I am obligated to respond to the authorities or accuse them in civil court that they stole my carpets.I need help and advice.**** ******* ************

    Siggy's Carpet Cleaning is NOT a BBB Accredited Business.

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