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Business Profile

Watercraft Sales

Huskie Muskie

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Watercraft Sales.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/15/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dec 20, 2022 purchased a 2018 Hobie Mirage Tandem Island package for $2,999.00. Delivery was to be performed in a few months. As of yet no delivery has occurred and company has not returned my requests for information. Their website has recently been removed, suspect company is out of business.

  • Initial Complaint

    Date:06/14/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a small Hobie Mirage sailboat with accessories as-advertised on ******* List. The company's website looked to be legit, so I didn't have any reservations about ordering. For this particular boat they requested that the transaction be carried out via text message. That seemed to be a little odd, but I felt like okay having protection from my credit card company. After placing th order I was told that I'd have a shipping date the following day. I never had any communication from Huskie Muskie after that point. Two calls to them went to an answering machine, and messages were not returned. There was no further response via text message or via their published email address to my inquiries. Finally the website went dead, and any remaining ******* List ads were deleted. I filed a fraud report and financial claim with my credit card company to report what appeared to be theft of funds by Huskie Muskie, and after an investigation the credit card company refunded my stolen funds. I just hope that whoever these crooks are they don't open another fraudulent company and try to again commit fraud against unsuspecting shoppers.

  • Initial Complaint

    Date:05/19/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 28, 2023 I paid Huskie Muskie $3,017.99 USD for a Hobie Island Tandem Kayak in yellow. The vendor provided pictures and generally was responsive. The kayak was supposed to be delivered to my house in ** on May 18, 2023. The week of shipping I reached out to both the shipper and Huskie Muskie looking for updates and received no responses. The kayak did not arrive on May 18, 2023 as in our agreement nor have I received any update on when it will be delivered.

Huskie Muskie is NOT a BBB Accredited Business.

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