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Business Profile

Infusion Services

Infusion for Health

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Infusion Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/25/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Attempted to contact Infusion for Health (IFH) NUMEROUS TIMES (02/01/2024, 02/03/2024, 02/08/2024, and following multiple calls, etc., see attached) regarding what would be covered by my insurance since February of 2024. NO ANSWER, NO RESPONSE.05/20/2025 ****** ******, Sr. *************** Billing called regarding bill/balance (never received bill). He sent me a copy of itemized bill for my records.06/01/2025 responded to email stating the NUMEROUS times I attempted to contact *** regarding what would be covered/if my insurance would cover infusions to be done there. NO RESPONSE. NO ANSWER.06/03/2025 ****** responded to my email asking what insurances were available at the time.06/21/2025 responded to Trevors email stating that insurance coverage should not matter (that was not the issue) and reiterated all the times I attempted to get an answer from *** regarding coverage.06/21/2025 received bill notification via certified mail warning me that theyll be sending to collections. (dated 06/11)06/24/2025 called number listed for ****** *************); NO ANSWER, LM @8:34AM. Please return my call regarding bill.06/24/2025 called number on letter *************, option 6); NO ANSWER, LM @8:37AM. Please return my call regarding bill.See attached Address for IFH on bill & certified mail: Infusion4Health, **** P.O. *******************, **. 91185-5583

Infusion for Health is NOT a BBB Accredited Business.

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