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Business Profile

Senior Home Care

Right At Home

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Senior Home Care.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromJeni K

    Date: 03/19/2024

    1 star
    They want hours threat that other clients want them while you are healing under medication need care with ****** it was clear there duties my dog got out of her harness the caregiver blamed me then said it was my fault I have had to speak firm about the gate about bringing handicap signs for car changing draws in kitchen calling asking wheres my stuff other did not understand me stress me out One I keep asking for a wee wee pad she would not give me others not there in the middle of the night when needed be careful when hiring they kept bringing different people when I said, I cant train all these different people you brought one person and you told me they would be with me and she sporadically comes this has added my healing anxiety not trusting this company wanted me to write a review because I did write some nice things, but numerous times of showing the lady how to put the harness on and seeing my dog run past the gate which Ive been asked to always have it shut me and almost run in the street and then turn it on me and then threaten to leave me. This is what kind of employees lady kept on screaming at me Im on medication and I thought it was the medication. Be careful. They come in your home your life my doctor said they are not doctors. They are not medical people and was worried that they werent helping me with simple exercises even walking.
  • Review fromCk B

    Date: 11/29/2023

    1 star
    Their business model is antiquated, and their website is a l reflection of that. The customer service reps are just annoyed by every question asked, or comment made.
  • Review fromDiane R

    Date: 08/14/2023

    1 star
    If you want to set yourself up to be scammed Right At Home is the company for you. They're supposed to help you get groceries, do Lighthouse keeping, and chores like laundry and taking out the garbage. The trouble is that right at home wants your debit card, your food stamp card and your PIN numbers which you should never give to anybody. This means that they are criminals. Nobody asked you for access to all your money and all your food stamps by asking you what your PIN numbers are and asking you to hand over your cards to them. They should be taking you to the grocery store so that you can buy groceries, in which case they help you with your groceries by doing the lifting for you and perhaps unpacking for you. When you tell them that's what you want, they refuse of course, which shows a pattern of intent. They blackmail you with these requests in order for you to get food. These people should be shut down and allbe in jail, not only for electronic bank robbery and stealing people's food stamps, but also for identity theft, because you will be making it really easy for them to steal everything from you. I wouldn't do business with them if I were you. No one should give over their PIN numbers, for their debit card or their food stamp card and pin to anybody!

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