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Business Profile

Tree Services

So Cal Tree Specialist

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/20/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 7, 2022, I ***** ****** hired ****** ********* from the company named socal tree specialist to trim 2 palms and 1 tree. After, trimming the trees he left all the trimmings and branches in the front and backyard. Furthermore, I tried to contact him to haul the trimmings that he left behind, but no response. Days later he finally replied back stating his car was stolen and could not do it until he had gotten it back. A week went by and finally on September 13, 2022. ****** ********* came and picked up and hauled the front of the trimmings. Unfortunately he never took the pile of trimmings in the back. All I wanted was for this company to finish the job as promised and failed to do so.

    Customer Answer

    Date: 09/20/2022

    Desiring a refund for the project being incomplete.

So Cal Tree Specialist is NOT a BBB Accredited Business.

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