We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Drug Addiction Treatment

12 South Recovery
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Em L

    Date: 05/12/2023

    This facility should not take mental health clients (without addiction issues) as every group and leader only talks about addiction and drugs and alcohol, completely neglecting the needs of their mental health clients. The groups are unplanned with leaders coming in often saying what do you want to do today? And then having ** watch ******* videos for hours that are just documentaries about addiction. (Remember, Im here for anxiety, depression, and OCD, Ive never done drugs. If anything, all these videos did was make my mental health worse.)My own counselor (who I was supposed to see once a week and saw 2 times during my whole stay) would ask me have you gone to your meetings? (AA or drug meetings) every time I came in. (Again I dont drink, do drugs, I was there for mental health.) How impersonal and disrespectful.This was the worst experience of my life and made my mental health worse. I was around individuals on a totally different life path needing vastly different supports than myself, which I think 12 South may have been good for many of the clients, just not the mental health clients (who 12 south recruits so they can use their good insurance - I had great insurance that made the facility TONS of money, which is why they took me regardless of it being clinically appropriate for me.)

12 South Recovery is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.