Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Vacation Timeshare

Great Destinations Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacation Timeshare.

Reviews

This profile includes reviews for Great Destinations Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Great Destinations Inc has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGary H

      Date: 12/17/2024

      1 star

      Gary H

      Date: 12/17/2024

      Fyi this company went out of business and I suggested you all cancel any further payments you have with them

      Great Destinations Inc

      Date: 12/19/2024

      Great Destinations has not gone out of business. Your ownership is still valid and active and has nothing to do with Great Destinations. Your financial obligation ************ does your ability to travel and utilize the vacation services through ********************** or your specific resort.
    • Review fromFrancine M

      Date: 06/14/2023

      1 star
      Don't get mixed up with this HORRIBLE COMPANY with even WORSE customer service. There is a man named ******************* who won't respond to emails unless he is sending you a bill. Then when you reply with no money...he ignores you. He is NO HELP. The entire company only cares about money.
    • Review fromTavare W

      Date: 03/15/2023

      1 star
      So me and my wife purchased this Jan 2019. I agree with everyone about the pressure they place on you to buy but we bought anyway. We were told that it was **** dollars but we had to put down **** so we did. Our monthly feed were suppose to be 156 dollars a month. We had been paying the fees for a year then all of a sudden they told us we had to pay **** for mantience fees which where not brought up in the pitch. So we had to work out a way to pay those with them another monthly bill. Then using the app they gave us didn't work couldn't log in nothing. Then the places we wanted to go they had no places there but this is all background for what happened yesterday. We had not used the property in 2020 or 2021 because of covid. I believe in March 2022 after our trip decide to charge us **** dollars because of covid loss wages. I called them yesterday and said we should not be charged this who can afford an extra **** dollars we barely paying it know. He then became insulting on the phone telling me to take out another loan to pay this one. So I asked when this was over in terms of the payment he said I had **** dollars left . I then asked how he gave me the run down payments from 2019 to present which totaled about **** . So I asked how do I owe **** when we've paid about **** . He tried to tell me it's interest that makes no sense ur saying out of **** dollars only **** of its has been paid as principal doesn't make sense. So I asked to speak to his Manger he said he was the Manger I asked to speak to someone above him that's when he started to insult me and I started to yell back. This loan they put you in males no sense and when you try and get out of it they tell you it's impossible. I don't use them at all for my vacations and I just wanted out of it . And it seems they can charge you extra fees when they want to. I would give this a zero if I could. What's funny when covid happen they continued to take fees even though ppl had lost there job.
    • Review fromjimmy b

      Date: 09/19/2022

      1 star

      jimmy b

      Date: 09/19/2022

      ***************** targets the elderly. Can you imagine pressuring people in their 70s to make such a large purchase and take on more debt? That is exactly what happened just a few months ago at the ******* resort. Because of our age, we were promised that our sales agent ****** would take care of us. Well, after convincing us to open 2 new credit cards and agree to a monthly payment that we could not afford, he promised that he could refinance the loan for us in 10 days to an affordable monthly payment. We got in touch with ****** 10 days later and he said it was actually 30 days we had to wait, and since then he has never returned our calls. We believe ****** saw both of us as elderly and could be easily lied to and be forgetful enough that he would not have to keep his promise of refinancing the loan. Now we are paying double than we did with our old timeshare and cannot afford this on a fixed income.

      Great Destinations Inc

      Date: 09/21/2022

      **************** I am sorry for your experience however Great Destinations does not do business in ******* nor have we ever, so you must have dealt with another company. I suggest you review your paperwork and find the correct company to communicate to.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.