Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insulation Contractors

TruTeam

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insulation Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromYY X

    Date: 11/26/2024

    1 star
    STAY AWAY FROM THIS COMPANY!!!!! A very dishonest company without any integrity! If I could rate negative stars, I would.I caught the company using the cheaper materials than the insulation materials we agreed on in the signed contract. The division manager ****** **** ****** refuses to follow the signed contract to finish our insulation job. Later on, he agreed to finish our insulation job on a much later date, but requesting 60% deposit before any job starts, even I told him this is against law. Because of their dishonesty, each of our job that lined up after the insulation work has been canceled. It has caused a lot of financial loss on our end.This is a not a 'True Team' at all!!! It is a very dishonest company who is has no any integrity. The staff there doesn't treat their clients right, they are only interested in their profits. Their staff are full of excuses. All their staff is not honest people. Their managers only care their company's profits, they don't care about their clients! Don't waste your time and energy!!! Not recommended at all!!!
  • Review fromJose A

    Date: 12/14/2022

    1 star
    There is nothing Tru about this Team. Steer Clear at all costs. They will *** you of your hard earned money and put the blame on you. This company has NOTHING but No Good Scoundrels working for them. They lack Integrity and Dignity. I had to ***** pinch and invest in some space heaters which are highly recommended and are more effective after spending a pretty ***** on their poor insulation job. When asked to talk to management to resolve the issue at hand I was giving the run around and had the blame put on me. Months later and my house is still freezing, especially during these cold months. Think Twice about using this company! You will regret it!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.