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Business Profile

Boating School

Boat Operations Academy

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/04/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 2nd, I signed up for the "Basic Powerboat" course. I paid $379.53 that day and completed the requested liability waiver at the same time. I received a receipt for my payment and a confirmation for completing the liability waiver. I received an email reminder about the course on November 21st, and received a text reminder the following day. The email reminder indicated I would receive a separate email 48 hours before the course letting me know the meeting location. The course was scheduled for Saturday, November 23rd. Thursday came and went and I received no email re. the meeting location. I was working and unable to call until the next day, Friday. I left 2 voicemails that day, then another voicemail the morning of, as well as an email. NO RESPONSE! Furthermore, nobody bothered to reach out to me to find out why I didn't attend the class.

Boat Operations Academy is NOT a BBB Accredited Business.

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