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Business Profile

Cargo Trailers

Cargo Express

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cargo Trailers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/21/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was told to pay 100 insurance, then was told I needed to pay 150 *** certificate. In order to receive my item from ******* auto recycling. Now I'm being told to pay another 250. To have them shipped to me today. All this money is supposed to be refundable,after I receive my package. There are 49 emails about this .

    Business Response

    Date: 04/04/2025

    This is a fake scam company using our address as a front. Cargo Express is a scam.

    There was another fake company called Tronixs Express Logistics using our address for years. I reached out to ***** and ****** to have them removed from Apple Maps and ****** Maps respectively. 

    They scammed another person who was told the will ship a kitten, they scammed that poor man for thousands of dollars and we received court documents from *************** AZ with our address but the 'logistics shipping' company listed as the business. 

    We have zero connection with either one of these businesses. I hope theres a way to stop these scammers from using our address as a front. Ive been dealing with this issue for years. ****** is slow to reply and takes them forever to remove them.

     

    Check out this website using our address as well....*************************************************************

     

     

    If theres anyway I could be of help, please let me know 

    *************************************

Cargo Express is NOT a BBB Accredited Business.

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