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Business Profile

Lawyers

Perona, Langer, Beck, and Harrison
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Perona, Langer, Beck, and Harrison's headquarters and its corporate-owned locations. To view all corporate locations, see

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Perona, Langer, Beck, and Harrison has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/06/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been calling this firm for over a month on behalf of my Dad, *****************************, to receive his workers comp settlement. Prior to me calling he had called, THREE times and only reached someone once and they said theyd call him back and never did. Since then, EVERY time I call, regardless of of how early into their day I call, I get the receptionist and she transfers me over to a voicemail box. I have left SEVERAL voice messages with all the proper information they requested and never receive a callback. We received the letter February 10th and have been attempting to contact and settle his case since. I dont understand how a business fighting a legal case would fault in actually servicing the customer at hand. All I want is to go about receiving my dads settlement and close the case but cant even get passed REACHING these lawyers.

      Business Response

      Date: 04/10/2023

      We just spoke to ************ on Thursday and have been in communication with our client. We are eagerly waiting on settlement documents from defense and will continue to follow up.

      Customer Answer

      Date: 04/10/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *********************

    Perona, Langer, Beck, and Harrison is BBB Accredited.

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