We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Air Filters

Clarifion

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Filters.

Reviews

Customer Review Ratings

1

Average of 8 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Vernadette T

    Date: 03/23/2025

    I placed an order on February 14, I have not received my refund as of today. I have all correspondence that was sent to them. Where I canceled my order and the refund to be reimbursed.

  • Karen H

    Date: 03/03/2025

    I have ordered from this company on February 18th, 2025 and got an email stating that the order has shipped. When I asked about tracking number, I received no reply. Should have checked with BBB before ordering. This company is not a reputable company to order from according to the other customer reviews.

  • CINDY B

    Date: 02/20/2025

    I ordered one of the air cleaning devices and when i got the credit card bill, there were 4 listing totaling over $401. I was told in the beginning that I could try the product for 30 days and if not satisfied, I could get my money back. The device did not work as promised and I tried to request my money back and I would return their device. I continue to get orders delivered to me from Clarifion and the last box had nine devices in it. I have put in a dispute with my bank to try resolving this but I'm afraid to wait the 10 days for help. They have NOT been able to add anymore fees to my credit card, but Clarifion has also messed up my ****** account.I don't know what to do and so I have contacted BBB, which my daughter suggested. She is vice-president of the **********. at *********** in ******, **. She helps me because I am disabled and she helps me with such things.I have tried calling Clarifion many times with the phone number you have provided and no one every answers. Please help me with this very expensive situation. ***** Please help me stop this company. They have sent me two more orders since the first one and I am sure I never ordered anything from them again.

  • Lana B

    Date: 02/13/2025

    I have been trying to reach this company for over a ******** I have gotten 3 different phone numbers.I have emailed and they keep telling me to either call or email back. When leaving message,Nobody gets back with me. I placed my order january 12th 2025, have not received anything from my order ******* all of a sudden they are sending me the bulbs to a product I do not have. Nor do I want anymore. If I could reach somebody I would like to get a total refund of my money.

  • Kelly H

    Date: 01/14/2025

    I ordered 3 ODRxs for ***** with an upsell for 12 ODRx replacement bulbs at ***** and another upsell for 1 Clarifion at *****. This totaled $177.61 with $13.72 in tax. I placed order on Dec 16, 2024 and it is now 1 month later without any product in hand!! I sent 2 follow up emails with no response to either on 1/7 and 1/12. I would like a full refund on this product as there has been no movement. I am placing a dispute on this order.

  • Wilma M

    Date: 01/08/2025

    I placed an order on November 20. Clarifying charged me on November 20. I bought through ****** for security. The tracking information that I finally got was bogus. Since the beginning of December, the parcel shows to be sitting in **********. I have contacted clarifying many times, and they will not respond nor refund my money. ********, scam company!

  • BEVERLEY V

    Date: 04/18/2024

    Clarifion charge extra funds on my credit card without my knowledge or authorization the charge of $90.92 was charged separate from my order on my card. I have made several phone calls and each time I was told to leave a message and no one have returned my call.I think this Clarifion is a FRAUD! I have not been able to speak with anyone regarding this fraud charge on my card and I am returning the order as the Clarifion does not work.

  • Robert B

    Date: 12/27/2023

    Robert B

    Date: 12/27/2023

    Clarifion plug-in air ionizers are not only ineffective, but make people sneeze and get dizzy. Additionally, they turn black as do the walls around the electrical outlets to which they are plugged; and, it is near impossible to effectively clean the ionizers and the walls.

    Clarifion

    Date: 12/29/2023

    Thank you for your feedback. I'm sorry we did not meet your expectations. Please note that the black soot around the ionizer means its doing it job! All you have to do is wipe the unit down, sometimes daily, to clean up the black soot. This information can be verified with a ****** search. Also, if you are within 30 days of delivery please contact customer service, we offer a 30 day warranty on our products. We also offer an additional 2 year warranty for a small fee.

Clarifion is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.