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Business Profile

Antiques

Vramyan Interiors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Antiques.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased an antique painting from **** through Instagram on September 14, 2024 and promptly paid through ******. This price also included shipping. Over the next two months he kept promising to ship the painting but never did. Three months after paying for the painting I reached out again and he again promised to ship the painting. He has not stopped responding to messages on Instagram and ****** and the phone listed for his business is disconnected.

  • Initial Complaint

    Date:10/11/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business stole $700 from me. I purchased an antique painting, paying over Venmo since I trusted the business, as I had purchased other antiques from him in the past. However, this time he lied multiple times about shipping the painting, which of course he never did, and ghosted me for months. I have not received any communication after multiple attempts over several months.

  • Initial Complaint

    Date:12/08/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    During July, 2023, we purchased the following items from Vramyan Interiors in ***************, which has a physical store, a website and also Instagram presence:4 sconces (a set) - paid $1140 via Zelle on 7/19/2023 - (NOT received yet; see attached payment proof)1 large size French style mirror - paid $2000 via Zelle on 7/26/2023 - (NOT received yet; see attached payment proof). For almost 5 months, we have tried to get the 4 sconces and the mirror to be shipped to us. The store owner **** gave multiple excuses about the delay. He said the set of 4 sconces got lost during shipping and would give us another set of 4 as replacements. After numerous failed attempts via Instagram by my daughter to reach **** for tracking information of the promised shipping arrival dates, I decided to step in and emailed **** on Oct. 17, 2023, demanding **** to either ship the paid products or give us a full refund of $3140 (see one of the attachments). **** emailed back on Oct. 18 with more excuses, but promised I can ask my accountant to send a refund (see one of the attachments). Ever since then, I emailed **** 2 more times (Oct. 20 & Oct. 23) but heard no response for over 2 months by now.This kind of treatment to the customers is very rude and unethical. We need help to get our money refunded by this business ASAP.Thanks!****

Vramyan Interiors is NOT a BBB Accredited Business.

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