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Business Profile

Cards and Gifts

MeetReindeer.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cards and Gifts.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/15/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband ordered a mother's day gift for me on May 2nd. He was so excited and spent the ************ cost to guarantee it be there by mothers day. It came may 29th and was all broken and scratched. The quality was dollartree quality at best, in fact I've gotten nicer things at the 99 cent store. The frame was all scratched the letters popping off, no spaces in between the words. Absolute junk and is extortion selling these for over 70 bucks with shipping. Do not buy from these scammers.

  • Initial Complaint

    Date:06/02/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ordered product on 03May for Mothers Day from their website. Went to their website to track order, says its "In Production/Preparation" since 04May. i've been emailing them weekly about the status and i get the same response. "Due to supply and production issues" we are behind. I've been told twice that they were going to be shipping my product, but told to "give another week" i asked for a refund, they said they could do it with a 10% fee.

  • Initial Complaint

    Date:05/22/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These guys ran a ******** Campaign selling Mother's Day gifts throughout most of April. I ordered a gift almost a month prior to Mother's Day. It's currently a week AFTER Mother's Day and they haven't even "processed" my order. They followed up my first email with "Please be patient" and haven't responded to anything since (even when I warned them that I would dispute on Paypal). If you go to the ******** ad, the comment section is full of people who never received their products. I will paste a link to the ad. *******************************************************************************

  • Initial Complaint

    Date:05/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a mother's day gift on April 22 they said 2 weeks for shipping and I still have not received the item nore do I want it I requested a full refund and there trying to steal some of my money I want my money back not some but all they advertised one thing and didn't follow through

  • Initial Complaint

    Date:05/18/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed order #MR6230505171008249 on May 6th for a May 14th mother's day gift. Shipping Label was created on the 6th but no progress since. Can't find a phone number but have emailed them twice asking for an update and nothing, no answer...Interesting that before I placed my order, emailed them with a question and got an answer back the next day!!!! But asking for status of my order which was obviously already paid for gets no response!!!! So basically as of this moment, they have STOLEN my money....HELP!!!!! Either send me the gift NOW or refund my money????

  • Initial Complaint

    Date:05/03/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a Mother's Day gift from their online store and paid through their PayPal link $79.45. The item was supposed to say "Mom You are the piece that holds us together" with 5 puzzle pieces with the family's names. Instead the sign says, "Mom you are the picec that holds ** together." When I contacted them, they offered a 20% refund to which I was not happy with and asked for a full refund. They then offered to send a new sign, so I was ok with that but then they offered me instead $5 refund and suggested that I take a pencil or paint brush and fix the sign myself. Companies like this should not be allowed to conduct business at all. I will not be happy unless I get a full refund.

  • Initial Complaint

    Date:01/14/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I purchased a product from meet reindeer.com on December 8th 2020. I was hoping to get the product before Christmas as online it says 7-9 day shipping. As Christmas approached I still had not received a product. So I reached out to talk to their customer service. They responded with telling me they were backed up and I should wait "a couple more days" it's been over two weeks since then. It is not January 14th, the product still has not arrived. They are not responding to emails. All I want is a refund, but I'm starting to feel like this is a scam company that takes your money and hopes you forget about the product. Please help me resolve this.***********************

  • Initial Complaint

    Date:07/28/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a Handmade Personalized Wood Mom Puzzle Sign Mothers Day Gift, and never received my product. I was charged $65.75 and $0.53 on 5/10/22. This company made me place the order through ******. I need to be refunded $66.28 from this company. The charges on my bank statement are:
    DBT CRD **** 05/10/22 ****************************
    ********************* - 5/10/2022
    and
    Int Fee **** 05/10/22 ******** ***************************************** - 5/10/2022

    Business Response

    Date: 08/23/2022

    Consumer Response /* (-5, 5, 2022/07/28) */
    ***Document Attached***

MeetReindeer.com is NOT a BBB Accredited Business.

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