Carpet and Rugs
Muddy MatAbout
This business has 1 alert
Important information
- Advertising Review:
On May 22, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://buymuddymat.com/. The business advertises Comparative Price, Value and Savings Claims. The business also advertises the following claims:
- “Featured In” “Dogster,” “Happy Paws,” “USA Today,” “Animal Wellness,” and “Good Housekeeping”
- “5X More Absorbent Than Normal Mats”
- “96% of Muddy Mat Customers Mention a Cleaner Home With Happy Pets”
- “Our award-winning customer service is here to help [...]"
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
2. Comparative Price, Value and Savings Claims - https://www.bbb.org/code-of-advertising#Comparative_Price_Value_And_Savings34. Claimed Results - https://www.bbb.org/code-of-advertising#Claimed_Results
As of June 15, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- BBB File Opened:
- 1/26/2021
- Business Started:
- 9/2/2020
Additional Information
- Business Categories
- Carpet and Rugs
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