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Business Profile

Covid Testing

Advanced Test Collections

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Covid Testing.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromVictor N

    Date: 09/02/2022

    1 star
    Bait and switch, similar to the other review here, and denied the advertised rate for PCR tests. This company goes by the websites *********-**********.com and www.test-pcr.net and uses the addresses ******************************** (Outside of the building) ***********, ** XXXXX and ************************************************************** XXXXX.

    They advertise on their website prices for PCR such as "RT-PCR COVID Travel Test $49 - Special. Result 3 to 5 Hours" "PCR Test also good for International Travel - $49. RT-PCR Test Special Travel price." Once you click into the website, now the price is $89 for a PCR. However, they won't even honor this rate.

    When asked about the rate we were quoted online, the agent at the testing tent site said that the $89 rate was for people with insurance only and that now the rate would be $149. However, the terms on the website clearly state that "If you do not have ** health/medical insurance additional thirty dollars lab diagnostic fees will be charged." Therefore, the rate should have been $119 per person, not $149.

    However, they won't even honor what the write in the fine print on their website. In addition, there add on a cheeky ****% service fee on top of that. And, the website said if you do the test on a Sunday or holiday (we weren't), there is an additional fee.

    They've created a website with good SEO and easy booking and prominently advertise lower rates to get unsuspecting people in, and then as a traveller with an upcoming flight, you are left with no choice but to pay up and get ripped off with false marketing.

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