We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Custom Logo Apparel

Circle Maker Studio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Logo Apparel.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/05/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a custom made display case, paid in full on 7/13/22, $1246.30 thru Pay Pal, transaction #6JM24979SP232601L to Circle Maker Studio, ************************* owner. He also lists a business address at ********************************************** *********** on the internet. I had been in contact with ******************** at his email address: ********************************* He sent me pictures of the display case progress. He said it would take 7-8 weeks to complete last year on July 12, 2022. We went back and forth with its progress, I've tried to work in good faith with his delays, on March 10th of this year, he did not respond to my emails, then he did on March 15th saying: "Hey ****. Sorry, a lot is going on right now. I have your case boxed up, but its in a storage unit, along with the rest of my shop. Ill try and ************** out as soon as I can, but that might be another week or so." That was 50 days ago. I called his business two days ago, I believe the person I talked to was Oiling ***, she said she knew it was completed and in a storage shed, would check on it, and get back to me. I noticed she called me today, but did not leave a message, I was on the phone listening to the BBB prompts at the same time she called. I didn't realize who it was from till after she hung up. She left no message. I called again today, and the business phone mailbox is full, and cannot get in touch with anyone at the business. I am really frustrated, and feel he has taken my money and is being evasive at the very least, thief at the worst. If it is completed and in a storage shed, and I have paid for shipping, nothing adds up. I need help. I have a complete email chain of every conversation from the first contact with ******************** if you need. Thank you for any help you can. ***********************, ************************************************ ************

Circle Maker Studio is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.