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Business Profile

Film Industry

Fork n’ Film

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Film Industry.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/29/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought tickets on 2/19/25 for $819.96. We cancelled the tickets on 3/25/25. They said they will post refund and still hasnt. I followed up with several emails thereafter and they keep on saying theres a delay on refunds. Not acceptable.

  • Initial Complaint

    Date:03/17/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a bait and switch business that has been evicted and had leases terminate all over *** they are charging customers almost $200 a meal, not delivering on what the promised meal actually is or outright cancelling events (they recently lied and said that an event was cancelled due to a purported gas leak, but when a customer called the hotel, the hotel reported that there was no gas leak but that *********** had been evicted).We went to the grossest event put on by *********** where we were baited with a product/service, then the location was switched at the last minute and we did not receive what we had actually paid for. We were not given an option to get our money back even though the experience that we paid for was not what we actually purchased nor for the location is was purchased at.I have e-mailed *********** for the entirety of the month of March to no avail. They were incredibly communicative while booking but are now ghosting me. The food they served was not what was actually included/on the menu and the location was completely changed without informing us.The food was moldy, wilting and gross the equivalent to Fyre Festival food and not at all what I paid for. I would like a refund from this absolute scam organization who uses predatory marketing tactics to lure customers in only to provide a bait and switch experience.

Fork n’ Film is NOT a BBB Accredited Business.

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