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Business Profile

Freight Forwarding

Vol Port Global Transport

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/20/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered products from carts-us.com ($160), once paid I got another correspondence for "refundable insurance" through Volport Global who wanted $380. Apparently, my product is "pending" with the Global Transport, who will throw out the package unless I pay them within a certain amount of time.Certainly sounds like a scam, as is being perpetrated with many other companies.

  • Initial Complaint

    Date:02/23/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction dates are 2/17/23 and today 2/22/23 in the amount if $420 dollars informed me that it was for insurance which was supposedly 100% refundable. Had me to cash app the money and the tracking number is VPG2FB9BFK4BJ6 and the package was coming from www.getcannibusdaily.com also in **********. The contact person there name is ********************* and the phone number there is ************ an on line cannabis dispensry which I paid $150 dollars to and did not receive the products I ordered so I am out $570 dollars from these two crooks. The insurance money was too keep the package from being inspected by customs as they both claim and explained to me. And after all that Vol Port tried to hustle me for another $170 dollars claiming it to be for extra insurance and the guys name at Vol Port is *********************

Vol Port Global Transport is NOT a BBB Accredited Business.

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