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Business Profile

Futon Sales

The Futon Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Futon Sales.

About

About This Business

The Futon Shop retails and distributes Organic and Green Furniture and Futons, eco-friendly, chemical-free organic mattresses, futon covers for our sofa beds, futon frames and platform bed frames. 

Years in Business: 49

Business Details

BBB File Opened:
3/11/2009
Business Started:
1/1/1976
Business Incorporated:
7/9/1987
Type of Entity:
Corporation
Alternate Names:
A Diamond Production Inc
Futon Shop
Business Management:
Mr. Mark Mathews, General Manager
Number of Employees:
14

Additional Contact Information

Principal Contacts
Mr. Mark Mathews, General Manager
Customer Contacts
Mr. Mark Mathews, General Manager
Ms. Suzanne Diamond, President

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
RETURN POLICY
You may return any other item purchased within three (3) days of delivery receipt. as long as it is in the original box and packaging. All returned or canceled items are subject to a 20% restocking fee, with remaining balance issued as in-store credit, valid for six (6) months. The customer is responsible for all shipping costs. All merchandise exchanged or returned must be boxed/wrapped/packaged in its original condition or it will not be accepted. Actual shipping charges on any item or package are non-refundable.
Please email [email protected] and include your original order number, what product(s) you want to return, reason for return, and your name and best contact number. Once received we will contact with instructions for the return.
All returned products must be in their original condition and packaging, no exceptions. Unfortunately, we cannot take returns of products that have been assembled or modified. Additionally, certain products cannot be returned because neither we nor our suppliers can take them back. If you have any questions about whether a product can be returned, inquire here [email protected]. When returning your product using your preferred shipping method to 2150 Cesar Chavez St San Francisco, CA. 94124, email us your tracking number and shipper to: [email protected].
It is important that you save the tracking number and that you ensure the return package in case there are any issues during transit. The freight must be prepaid by you; we do not accept COD returns.

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