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Business Profile

Lawyers

Law Offices of Jacobson & Associates
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/17/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had filed a lawsuit against an employer around 2015 or 2016, in 2018 or 2019 I got a letter saying there is a mandatory settlement and a court date. I had contacted this law office to explain that I couldnt make it because I was in ************** and wouldnt make it in time. They had assured me that I wouldnt need to be there and they will handle it, if the court needed to they would call me. Well time went on and Ive been trying off and on to get in touch with them about my settlement but they always claim the lawyers are busy and would call me back. *** tried through out the years to get in touch with them and still to this day dont know what happened. I think they are keeping my settlement for themselves and wont bother to contact me back answering my questions about this all. *** had a guy contact me but when I get into the part about the settlement he claims hes not the lawyer working on my case so he needs to talk to him and never hear back from them. Its now 2023 and still have questions. I didnt know what to do until recently my mom mentioned contacting better business bureau. Thank you for your time.

    Business Response

    Date: 11/07/2023

    Hi **************,

    I saw your BBB complaint.  We have you listed as *************************** and last time that we heard from you was on 7/22/2021.  At that time, you advised us that you are now back in *********** after a 2 year absence and you provided us with your new contact information.  The telephone number that you provided was **************.  My office could not reach you on that number and now that we received this complaint with your current contact information, rest assured that you will be contacted to discuss your case in which Baron HR (your employer) appears to be uninsured for the date of your incident.  We are looking forward to re-establishing contact with you and working with you to move your case forward.

    Thank you.

    Customer Answer

    Date: 11/07/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I hope to hear from them soon. 

    Sincerely,

    ***********************

Law Offices of Jacobson & Associates is BBB Accredited.

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