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Business Profile

Mailing Services

Global Logistics Mail

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/23/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    $315 paid for package & then they refuse to deliver unless I pay another $150 insurance.

  • Initial Complaint

    Date:02/06/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a boat propeller from an individual that used them to send my item to me they want me to send $139 for insurance which they say Ill get back when the product arrives. Which makes no sense. Also they want it sent to a personal email. Sketchy. I do t want to pay for insurance I just want my product sent to me. They are demanding I send $$$ not ok to hold my item hostage.

  • Initial Complaint

    Date:11/29/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had purchased medications as my pharmacy was out of stock. This company said $180.00 and now I am getting text messages from Global Logistics stating if I don't pay another $100 they will not ship my items: Dear client Greetings from our entire team of staff we are sending you this mail in regards to your package which has been placed on board in our services. Your package has been registered 24 hours ago and was supposed to be on transit at the moment but due to our insurance policy and stamps department we can't mail an unsecured or an unstamped package. So we are sending you this mail in regards to a 95% refundable insurance and Stamp fee of $100 which implies that 95% of your annual deposit will be refunded to you while 5% will be held back by our insurance policy and stamp stamp department will keep 5% of your deposit which will sum up to $5 Total deposit :$100 Total refund: $95 Payment should be made via Zelle, Cashapp or PayPal Thanks for using our service

Global Logistics Mail is NOT a BBB Accredited Business.

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