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Business Profile

Mailing Services

The UPS Store

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Noel H.

    Date: 09/27/2022

    As a commercial driver I contacted the store before I ordered some items that I needed to receive on my cross country delivery trip. Two different store employees assured me everything would be fine for a certain small fee. When the first item arrived I was contacted and confronted by the manager who did not want my items sent to his store and he wanted all my items to be rejected and returned to their individual sellers. This situation caused me a tremendous amount of stress and financial loss. The manager was extremely angry and hostile, of which I have not seen in a very long time. I have tried to contact *** Corporate and there is no resolution or any ability to contact anyone over this manager's head. I do not want to be contacted about this by this company this is the fourth time I've had problems with the UPS Store and apparently they only employ terrible individuals and I don't know how they even do any kind of business let alone stay in business. I had to contact Amazon and went to Great Lengths to get one of the packages returned which was unnecessarily difficult Since the manager felt that a 20 inch by 20 inch by 20 in small dorm sized freezer was too big for his office. He did offer to hold it for an extremely inflated amount that was almost half of the original purchase price. I am done with the UPS store across ***************** I am sick and tired of this as an over the road driver I cover ******************************************************************************************** through these agencies but I see that that is not possible.

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