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Business Profile

Messenger Service

Oooh, Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 10 total complaints in the last 3 years.
  • 10 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had joined oooh about two months ago. The first time I was supposed to be paid they were 3 weeks late. Said they didn't know what happened to my payment. The next month, worked really hard to get a certain amount of views. I did some cash giveaways to reach my goal, weeks later when its time to be paid again, nothing. Days later they announced about the company closing and they would hand out payments after calculating. Some ambassadors got paid. Some didn't get paid the whole amount. I did not get paid at all. I reached out to the company TWICE on their social media. No response. I then reached out to the CEO ****** *******. Also no response. Come to find out he is trying to find another buyer for the app. I don't understand how if he still owes a lot of people that were apart of the program money. They made us work the app like a job. No sick or missed days. If we had any issues and brought it to their attention it would take days to get a response. Sometimes we wouldn't get one at all. Some of the staff was great! It was a fun app to connect with new people about different topics. But to work that hard and not be paid. And then tell us at the last second was very unprofessional. It's been two weeks and still have not received payment. I am owed $210.

  • Initial Complaint

    Date:10/05/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am issuing a formal complaint against Oooh App, specifically CEO ***** ******* and CO-CEO **** *******, for allegedly engaging in fraudulent activities. The company abruptly shut down its platform, denying ambassadors access to earned compensation. Numerous ambassadors reported either partial or complete non-payment of their 5-week incentives.

  • Initial Complaint

    Date:10/04/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I joined oooh at the end of June 2024 during this process I had the assumption that this app was set and had set operations on how they ran this app. Over course of the months as I became a ambassador for the program within my fourth week after having to change my group name and recruit more members before getting accepted was already a struggle but I stuck with it because the rules stated once you became ambassador who have to be active daily to remain ambassador so thats what I did which took a lot of time from my family of 5 children but I thought at the time this opportunity to get paid to run groups could help with extra income and it did until this month !!!! October 2024 the 2nd to be exact they unexpectedly gave us news that the app was shutting down when we never was paid for the month of September for the recruits or views provided for this app.we was told the weekend prior that payments was sent out and we would receive them come to find out that was a lie they partially paid part of the ambassadors today including me I was paid $100 for 5 weeks of views which is totally wrong I got 100 views each week except one week last month my pay should be way more than $100 how does a business get away with this type of things i really feel i got scammed outta my time and my pay and I want my complete pay and compensation from the time we had to spend on this app away from our family just go help them build just for them to half pay us and shut down !!!!! Oh And we deserve our pay for the tokens as well

  • Initial Complaint

    Date:10/04/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was working with Oooh for a few months. They always paid me for what I worked for. I fell in love with the app because i made new friends and was able to bring fun for others with giveaways and more. But due to their lack of communication this week, I have to file a complaint. They assured me 5 weeks of pay for the month of September but Only paid out 4 weeks. My total was supposed to be $625 but I only received $500. They didnt tell us about the app shutting down or didnt update us about our pay until wednesday night. Which I feel is horrible because they knew this was going to happen and they let us "work" for three whole days which we wont get paid for either. Alot of people contacted them and they ignored everything which is very unprofessional. I dedicated alot of time i this app for them to do me wrong. I stressed alot to meet my views and i put in alot of my own money into it. I always followed thei rules and met guidelines. I never disrespected anyone. I would just like what im owed please.

  • Initial Complaint

    Date:10/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This breaks my heart to have to file this, but due to lack of proper communication or payment I have to. I really loved this app so much, I spent so much time in building my group that ended up with 3.1 thousand members. I followed the rules and guidelines of the ambassador program no matter what. I posted daily whether I was sick, depressed, busy, any circumstance, I made a way. Even with the recent hurricane that snatched my service for days, I still left my home to be able to post in my group to make sure I met the ambassador requirements. While I understand the app has fell onto times of hardship, this is the second time I have been shorted of a 5th week totaling $500 missing from my final payment. I am hoping this is made right, and furthermore I wish everyone of the company the best of luck on their future endeavors.

  • Initial Complaint

    Date:10/04/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am part of the ambassador program which is basically a referral program, while running a group chat. I mentioned they owe me $150 for a week missing and extra project they signed me on to. Instead of compensating they banned my account.

  • Initial Complaint

    Date:10/04/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Worked as an ambassador for them since mid **** was paid all the way up until they decided to shut down. For the most recent month of September I worked on my group for 5 weeks. I only got a payment for $1,000 for 4 weeks of views but still owed for a week which would be $250 because I had 500 views on a week I was not paid for. Also would like to account I worked on views for half of the week of 9/29 and I would be owed another $125 as I had over 250 views when they decided to shut down. I am asking for a payment of $475 to close my complaint. This is what I earned & worked for.

  • Initial Complaint

    Date:09/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for oooh in June and got accepted into the ambassador program, but never received my initial $25 or my payment. I was told that I would be paid for June with July, but never got paid for either months. I would like my money back, or I will be report everyday to yall. Theyre fraudulent!

  • Initial Complaint

    Date:08/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello so I had heard about the oooh app by a friend I thought it would be cool and fun so I downloaded it and signed up and then weeks go by I post on it and be active as I can communicating with other but on July 31 I was supposed to get my payment because on the app it says payments go out every month so July 31 was supposed to be my first payment so I havent received nothing at all its been 2 whole weeks and I havent got my payment from them and they werent responding to me they say everybody got their payment on the 31st of July but I havent and I contacted them over and over and they havent replied I worked so hard and I want them to give me my money that I worked hard for .

Oooh, Inc is NOT a BBB Accredited Business.

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