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Business Profile

Apps

LiveMe

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 200 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There was a 0.00 charge in my bank account from this company whom I've never done business with and would like to make sure they don't have access to my account and my funds.

  • Initial Complaint

    Date:03/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Liveme ******* took money from my bank account totaling $4000 that I never authorized

  • Initial Complaint

    Date:01/18/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I noticed a charge on my debit card for a subscription that I didn't subscribe to on liveme. I complained about this to the company, but was told that the subscription would be cancelled but I will not be refunded. That is theft; especially because I did not subscribe to anything. How do you not refund money to someone who was clearly scammed. This app is not only thieves but they are also racist. Their Caucasian broadcaster's are paid, promoted and treated with respect, unlike their Caucasian counterparts who work extra hard just to get people to give them ***** coins. I have spent good money with this app and yet I have been stolen from, unpaid, not refunded and dismissed. I want my money back and I want to be treated with respect and to be treated fairly, paid like I'm supposed to be, and promoted just as my counterparts are promoted! Also because I was robbed, I want every dime back that I have ever spent with this company! No pun intended!!!!

  • Initial Complaint

    Date:01/05/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This merchant has somehow gained access to my debit card, as it has with everyone else who has filed a complaint before me, and charged me $6.99 for something I never bought or purchased. I was flagged by my bank at 1am of this charge one night, a new card was re-issued and somehow they got THAT debit card within 1 day of receiving it and charged my card, again, for $6.99. This is an unauthorized charged and my bank is filing an investigation but this is repeated unauthorized transactions of fraudulent activity, gaining access to my digital wallet and somehow charging my account. I want this merchant held responsible and for this report to be followed up on.

  • Initial Complaint

    Date:12/21/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They stole ***** on 12/21/23 from my bank account, which triggered a FRAUD alert from my bank

  • Initial Complaint

    Date:12/19/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found four charges of $9.99 on my business account recently from several months in a row by this company. I have never purchased or engaged this company in anyway on any social media site or device. *** contacted my bank about possible fraud, but I wanted to report it here.

  • Initial Complaint

    Date:12/18/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraudulent charges on my bank from LiveMe but Ive never heard of this company and Ive never given them my banking info. Many other people are reporting similar actions by the company.

  • Initial Complaint

    Date:12/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Just got notification from ********** of a charge for $19.99 from LiveMe. I never authorize this charge. I dont even know what this company is and when I googled the phone number the first thing that came up where the complaints from the Better Business Bureau.

  • Initial Complaint

    Date:12/12/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged ***** on 12/09/2023 but never used this company's services. Never heard of this company before.

  • Initial Complaint

    Date:11/27/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never even new what live me was until a charge appeared on my debit card and I had to file a fraud claim with my bank. These people are crooks.

LiveMe is NOT a BBB Accredited Business.

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