Information and Alerts
Service Area
- Los Angeles County, CA
Important Information
This business is BBB Accredited.
BBB has determined that Thrive Market, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Government Actions
Fri, May 3, 2024, 12:15 p.m. PDT
District Attorney John T. Savrnoch announced today that the online retailer, Thrive Market Technologies, Inc. (“Thrive Market”), agreed to a Court-ordered judgment arising from enforcement of California’s Automatic Renewal Law (“ARL”) and False Advertising Law (“FAL”). The ARL prohibits companies from automatically renewing consumer subscriptions without conspicuously disclosing the terms of the subscription and without the consumer’s consent. The ARL also requires companies to provide a post purchase acknowledgment of the subscription terms. The FAL prohibits companies from misrepresenting their products and services, including the nature of their automatically renewing subscriptions, the prices of their products and services, and any savings associated with consumer purchases.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.