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Business Profile

Property Tax Lenders

Flagstaff Lending Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Tax Lenders.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been in communication with flagstaff via email. I was inquiring about a loan. I was told that they work with private lenders for people with poor credit. I was also told I was approved for a ***** dollar loan and that I had to pay a collateral fee of ******. I sent all information needed to finalize on the loan. This took place 9/08/23. I was told the funds would be in my account that same day. I never received the funds. I called that following monday and talked to a lady named *********************** and she told me that it was a problem with my credit score and I would have to pay an additional ******. She offered me a refund and said it would take ***** business days to get my money back. I have called, left several voice-mails and haven't heard from her since. I tried calling today and the number and website no longer operate. I need my ****** back! I sent it via money gram. I believe I was scammed. I still have a copy of the receipt.

  • Initial Complaint

    Date:10/02/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date the 09/30/23 *********** had contacted me. Because I had did a loan application online. They explained to me that they would be able to get me a loan for ******** and all I needed was. $585 and they would send me the money for the loan they then told me i would have the money with in two hours of the payment . When ever you try and contact the person that is dealing with when it comes to the loan or anyone no answers the phone it takes them days to call u back. When asked for a refund they tell u that i will be 25 to 30 days to get you money back

Flagstaff Lending Group is NOT a BBB Accredited Business.

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