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Business Profile

School Supplies

Nation Discounts LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in School Supplies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 13, 2023 we purchased Bookmarks from Nation Discounts and paid with credit card the same date. The amount of this transaction was $2429.99. In April of 2024, I was contacted by ************************* (Collections) who said she was calling on behalf of Educational Discounts about unpaid Pencils and Bookmarks. I researched it and found we had ordered from Nation Discounts the bookmarks (in a different quantity), but had not ordered pencils and there is no record of any mention of pencils. ****** said the pencils were ordered prior to that on 3/6/2023. ****** she said she had never heard of Nation Discounts. She provided me a bogus proof of delivery from *** which reflected a INVALID TRACKING NUMBER when I tracked it online, as well as the $1005 of pencils being billed weighed only 1.70 LBs. Totally concocted with a *** icon on the document. I then called the phone number on the original invoice from Nation Discounts that we paid and spoke to ***************************, who told me ****** was new, and unaware of all the companies involved. She said there are 4 men who all own different companies, but "Sell their Leads" to each other, and that is how the "Unpaid Pencil" order became part of the legitimate Bookmark order we had placed. I had told to ***** that the entity that collected payment from our original transaction was called TouchDown Slingshot Rentals. ***** said that was one of the companies owned by one of these 4 men. ***** said she would take care of the late fee and the bookmarks portion of the invoice but that we still owed for the pencils. I have no record of this order, and told her that in order for me to proceed I need a valid POD. They had made mention to having this order Voice Recorded, but to date there has been no recording provided. Now getting emails every other day in all caps saying "URGENT PAST DUE INVOICE", "YOUR PENCILS INVOICE IS STILL OUTSTANDING... and finally, "WE NEED TO COME TO SOME COMMON GROUNDS ON THIS INVOICE BEING PAID".
  • Initial Complaint

    Date:09/01/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 31, 2023 Account manager called to confirm out purchase of 500 school bookmarks for $395. One week ago, a representative from the company to say they met with our district superintendent, and had talked about this product. They said they would put me on a "recorded line" to "record" that I was purchasing this. Today, August 31, the account manager called demanding payment. I declined, and said we were not interested. They persisted, and would not let this go. They emailed me an invoice today with attached pictures taken on a cell phone of their "W-9 forms" to say they were a legit business. I asked for their website link to verification, and they said they didn't have one. I think they are trying to scam schools or school districts using false information.

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