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Business Profile

Solar Energy Product Services

Dawn to Dusk Solar Consultants
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4

Average of 6 Customer Reviews

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Review Details

  • Erick S

    Date: 06/26/2025

    Highly recommend this company, we recommend it. ***** ***** was very honest, and he explained solar the right way.

  • Jon B

    Date: 06/12/2025

    They failed to drop off material and then blame it on an 87 year old ********* and accused him of being racist. Then when they found out it was actually their fault,, then they rescheduled the install. Just to cancel it again and say now its because we cant afford the material now. 7 wastd months. This company has fake reviews and is lying. Do the Install or get out of business.

  • Kenneth S

    Date: 08/11/2024

    Kenneth S

    Date: 08/11/2024

    My overall impression of the company leadership is closer to 2-stars. However, the installation crew was quick and professional, by far the best part of the project. So, I want to acknowledge that team. My biggest frustration comes from the lack of -or- incorrect communication. The impression I have is the installation managers are understaffed and the sales team is woefully under-trained. Many things I was told to expect didn't happen, and more frustratingly, there were items that should have been addressed that were not. There are expenses that should be factored into the install costs that were not (the first month of expenses were four times what I normally pay this time of the year as a result - this was not communicated). There is no leadership from the company during the install. You have to push them for updates. There is NO customer service, meaning there is literally no way to contact anyone to discuss issues or concerns. The number given goes directly to the install manager, and that person can only answer questions about the install. So, any concerns beyond that cannot be addressed. If you have been through this process before, then this company may be OK for you. If you have not, I highly recommend you search other companies before considering this one.

    Dawn to Dusk Solar Consultants

    Date: 08/12/2024

    ******************,First, I would like to thank you for reaching out and expressing your disappointment in your experience with **** to Dusk Solar.I can assure you that we take these concerns seriously. Unfortunately, the leadership in charge of operations and installations as well as communicating with our customers did not follow standard procedures and protocols, which led to a less than satisfactory experience for you. I assure you that our company ownership is deeply engaged in the customer experience at **** to ****, and we have removed multiple employees who were not meeting our company standards. During installation, you should have had a dedicated field supervisor in communication with you on-site, and you should have received communication from our customer support or operations channels whether by phone or through our customer support app, Bodhi.Leading up to install day, you should have had regular contact with our team regarding updates or delays from outside parties such as the utility or city. At no point should you have had to push us for updates as we have always been dedicated to overcommunication, not under. Because of these shortfalls and others, those former employees have been removed from our company and we have recommitted to improved operations and communication.I appreciate your notifying us regarding your experience so that we may use the opportunity to improve.Regarding sales, we must remind you that **** to Dusk has no in-house sales teams or personnel. Like most installation and fulfillment companies in the solar industry, we work with third-party sales contractors for pre-survey contracting and qualification. On your project, you worked with another company called Ryte Solutions, a company who no longers works with us - I would direct you to their company for any issues related to their sales process.As far as your installation, if there was something that was supposed to happen that has not been addressed, please reach out to us at ***************************************** and I am more than happy to address whatever is within our purview or direct you to someone at **** who might be able to assist.

  • Cheryl S

    Date: 05/17/2024

    Cheryl S

    Date: 05/17/2024

    **** to dusk restored my faith in solar. I couldn't be more pleased with this company. They got everything done in such a timely fashion. That I think I was up and producing within 20 to 30 days from start to finish. I'm one that can tell you horror stories about solar. Yet I only have high praises for this company. They were kind they stood behind every word they promised. I am constantly recommending this company to anyone that *** want solar. Because I do think that solar is a good thing. The horror stories for other companies are out there. I've had two horror stories. If it wasn't for this company right here my solar would have never I mean never got up and running. But these guys from the installers to the electricians to the people in the office that have to do all the paperwork. I can't sing their praises enough. I'm producing solar like I'm supposed to. I'm in the buyback program with my electric company. And it truly does work. So I will continue to sing **** to ****'s praises and let everybody know that this is the best company for solar that I could have ever had the privilege of working with. I truly wish I would have had these guys in the beginning. So I guess when it comes down to it, high praises to you **** to Dusk. Thank you guys so much I am such a happy customer having you guys in my team for my solar knowing that I don't have to worry about my solar because I have you guys to take care of me through my years that I will have my solar. So please keep up all the good work because I do not want to lose an awesome company like you guys. You guys shine a light on what solar truly is and should be. Thank you again. I will always sing your guys's praises. I truly hope you guys have many good years ahead of you guys because you are truly what solar is supposed to be so keep up the good work I'm proud to have your solar system on my house.********************* Texas

    Dawn to Dusk Solar Consultants

    Date: 05/18/2024

    ******, thank you so so much for the praise. We are honored to have been able to fix your previous system and provide you with more panels so that you can have what you originally expected!

  • Griselda M

    Date: 08/09/2022

    Dawn to Dusk is the best company out there when you are ready to purchase your solar system, they support your from start to end and we can't say enough of their customer service is just the BEST!!!!!

  • Jorge S

    Date: 08/02/2022

    Jorge S

    Date: 08/02/2022

    Hilary the project manager and Keith the electrician were both awesome to work with, very responsive and customer oriented even after the installation was completed. Great company to work with!

    Dawn to Dusk Solar Consultants

    Date: 08/03/2022

    Jorge,
    Thank you so much for your kind words. We're honored to have you as a customer!

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