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Business Profile

Storage

KRASH COLLISION

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/24/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This body shop had my car for 3 months. They gave me my car back unfinished and unsafe to drive. *** tried reaching out to the owner to settle this and have gotten no response. I have thousands of dollars in damages that have not been replaced that were on my settlement. So they took my insurance money and didnt do the proper repairs. They gave me no paperwork as to what they did to my car. I would like a refund in the full amount of the check I gave them because now I have additional damages because of them not fixing it properly. My tire blew on the freeway because they never aligned my car properly. This needs to be dealt with immediately and this shop needs to face the consequences
  • Initial Complaint

    Date:12/30/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My company is a rental car company. we had a car dropped of by a customer to ********************** and they're charging $300 a Day for storage and they won't answer the phone. I believe they are trying to excessively bill us by holding the car and remaining unreachable. when you do call you cant get customer service I believe its forwarded to a cell phone.

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