Technical Writing
Dan Brown AcademyInformation and Alerts
Alert Details
This business has 1 alert.
Alert
On October 8, 2024, your Better Business Bureau investigated Dan Brown Academy business practices. Non-Profit BBB requested the following information about your business:
- Description, in detail, business structure and services;
- Identify company leadership and contact information;
- Promotional materials and brochures; and
- Other relevant marketplace information enabling BBB to better understand the business.
Unfortunately, the BBB did not receive a response.
Important Information
Advertising Review
On October 16, 2024, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.danbrownacademy.com/. The business advertises images of various books, organizations with no disclosed context, sale claims, guarantee claims, and client testimonials. The business also advertises “35k+ completed projects,” “500+ published Books,” “10+ NYT Bestsellers,” “15+ National Bestsellers,” “BBC Featured Best Writing Company,” “1000+ Books Written,” “100+ Internationally Acclaimed Books,” and “500+ Native English Writers.”
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
9. Sales - https://www.bbb.org/code-of-advertising#Sales
21. Layout and Illustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
30. Testimonials and Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements
As of November 8, 2024, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
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