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Business Profile

Technical Writing

Ghostwriters Avenue

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Technical Writing.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/08/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I signed a contract on 08/15/2024 with *** (**** ******) to publish my translated book.I Prepaid the Invoice dated 08/21/2024 for $1,500.00, paid on 08/21/2024 *********** time zone After several painful months working with them, the stop communicating with me. I asked several times for them to fulfil their contractual obligations but to no avail. They kept bouncing me from one person to the next but never completed their tasks as described by them in their contract. I have attached the list of tasks from their contract with my comments on delivery.They finally published my book in February 2025, but after accessing the Amazon KDP portal, I discovered that they published three formats and each was a different version and/or the wrong hardcover format. They had not complete the book description, author's page and use the wrong categories. There was no way for ****** to index the book in their search engine for proper listing. The book could not be found unless you knew the author's name or the ***** This was extremely poor execution.I am asking for your assistance to get a full refund to cover the additional expenses I incurred to fix the translated version, the formatting, to recreate all masters and republish the book without their assistance.Attachments: contractual obligations included in the ***, invoice, email with additional commitments.

  • Initial Complaint

    Date:02/24/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $2,000 for a book and the product has not been delivered. The company has ghosted me, not responding to me, etc. Attached are copies of the emails where they are not responding. LITERALLY they are ignoring me. How is it fair / right that I pay $2,000 and they are not delivering the product?

  • Initial Complaint

    Date:09/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Ghost Writers' Avenue in 2023 to help me finish my autobiography. I paid them in increments of $200 up to the last few months they were working on my manuscript for a total of $800. They had many working on my book which made me think they had a huge employee turnover. My book was to be finished in January of 2024, but all of a sudden, they disappeared. They didn't answer my phone calls or emails. So I'm sitting with a manuscript 3/4 finished and no GWA. I wrote them, called them no answer. I contacted my AG and he contacted them and they promised to make it right. They promised to return $500 to me and I would remove my reviews. That was back in June. Here it is in September and nothing yet. I'm trying to decide how I wish to handle this company as it truly is a scam and will leave you high and dry if you hire them. All I wanted was to finish my autobiography before I leave this world, but they couldn't even finish it. So, whatever you do, don't hire this group or you will be sorry. Thank you for listening to me.

  • Initial Complaint

    Date:08/23/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 9th, 2022, I agreed to purchase 10 hard cover books ( A book that I wrote) printed and shipped to me. As of today, August 23, 2022, I have still not received them. The company, Ghost Writers Ave, is located in Los Angeles and I am in Nashville, TN. Ghost Writers keeps telling me that the books have been printed and FEDEX has them. Ghost Writers will not give me a tracking number or any other information for me to track the books which I believe have not even been printed yet. I simply want my money back.

    Business Response

    Date: 09/08/2022

    Consumer Response /* (2000, 6, 2022/08/29) */
    This business finally sent me the books I paid them for. This can be closed

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