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Business Profile

Web Design

W3 SpeedUp

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for W3 SpeedUp's headquarters and its corporate-owned locations. To view all corporate locations, see

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W3 SpeedUp has 2 locations, listed below.

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    • W3 SpeedUp

      7320 Hawthorn Ave Apt 214 Los Angeles, CA 90046

    • W3 SpeedUp

      7320 Hawthorn Ave UNIT 214, Los Angeles, CA 90046 Los Angeles, CA 90046

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/04/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      W3 Speedup:What the h*** did you do to our emails?We hired your company to (1) speed up our website *********-law.com and then (2) migrate our website to hostinger.com from networksolutions.com - but our clients tell us that their emails are bouncing back to them, even though we were all clear that our emails would remain on networksolutions.com to avoid any disruptions! But NetworkSolutions.com tech support tells me that you screwed up the *** settings for our emails also! Please fix this immediately, as we can not afford not to have our emails messed up until, as you previously said, your team is not available until after New Years Day!Here is what NetworkSolutions.com chat support provided us:How Do I Manage *** and Advanced *** Records? | Network Solutions Support Cloud Mail *** Settings | Network Solutions Support Regards,RDM

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