We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Trade Exchange

Wealthwise Brokers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trade Exchange.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a scam- The person I dealt with impersonated a friend on ********; duplicated his profile. "****" said he was a certified investor, provided ***************************** & promised he could help me realize profits with crypto trading. I sent $2k to *** on 5/29 to establish my trading account.Around 7/4, received email from *** support, that a $14k profit was realized & I needed to pay ****************** upfront as this was my first trade. I paid over $2k to them.I was then instructed to set up a ******** wallet & to make deposit into the wallet to synchronize my trading ********************* wallet; allowing me to make withdrawals of my profits. I made the first deposit of $1189 but was told that there was a"glitch" &I needed to make another deposit.Over the course of next two weeks, I made total of 9 deposits (over $16k) to synch accounts. Every deposit had a glitch & when questioned, was told not worry by ******** and *** support that it was my money, I wasn't losing it. All I had to do is get the deposits to synch and I could have access to all my money. This is when I got suspicious based on the content and tone of the messages from *** and ******** support.Around 8/6, I finally figured out "****" was a fraud when I reached out to the father of the real ****. He explained that they knew, had complained to ******************* would do nothing about taking down the profile.I confronted ****** at the end of August on ********, he then blocked ******* trading account on the ******************** website stopped updating completely. My ******** wallet which had over $16,000 in it for weeks, has nothing there any longer, so I don't know if ******** is part of this scam or not.I've also filed complaints with ***, have screenshots of all conversations, ******** posts, ****** life has been ruined. I have to file bankruptcy and know there is no getting back my money. So many more details to give but out of room-

  • Initial Complaint

    Date:03/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They make claims about investing in crypto and guaranteed returns and quick withdrawals.

Wealthwise Brokers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.