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Business Profile

Hospital Consultants

Marina Del Rey Hospital

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospital Consultants.

Complaints

This profile includes complaints for Marina Del Rey Hospital's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Marina Del Rey Hospital has 2 locations, listed below.

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    • Marina Del Rey Hospital

      4650 Lincoln Blvd. Marina del Rey, CA 90292

    • Marina Del Rey Hospital

      13160 Mindanao Way Ste 350 Marina Del Rey, CA 90292-7915

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/29/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Iam not liable for this debt with Marina ******* , I do not have a contract with *********************************., they did not provide me with the original contract as I requested

    • Initial Complaint

      Date:11/17/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of Incident: July 22nd Amount Charged: $5,600 Service Description:Service Provided: Emergency medical treatment for a fractured ankle *************************** had expired at the time of treatment Emergency Medi-Cal Application: Requested but incorrectly processed by billing assistant Nature of Dispute:Issue with Billing Process: A billing assistant filled out the emergency Medi-Cal form incorrectly and without my consent or signature, leading to a disqualification for emergency Medi-Cal coverage.Professional Conduct: The billing assistant's unprofessional behavior (exclaiming distress at the injury) and handling of the Medi-Cal form.Hospital's Response: Acknowledgement of unprofessional behavior by the billing assistant but no action taken to rectify the situation or respond to follow-up calls.Additional Information:Financial Status: Unemployed for over a year, without benefits, and relying on credit cards.Subsequent Medical Treatment: Underwent surgery, for which I qualified for emergency Medi-Cal.Resolution Sought:Reduction or Elimination of Bill: *** to the erroneous handling of the emergency Medi-Cal application and financial hardship.Contact Attempts: Advised to contact the manager or billing department for financial assistance, but received no constructive response.

    • Initial Complaint

      Date:08/10/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Under 15 US Code 1681a (3) this medical collection is in violation and cant be on my credit report. 15 U.S. Code 1681b(a)(2) - Permissible purposes of consumer reports (a)In general Subject to subsection (c), any consumer reporting agency may furnish a consumer report under the following circumstances and no other: (2)In accordance with the written instructions of the consumer to whom it relates. No consent is fraud. Account Name: ******************** Account Number: ***************** Date Opened: 08/01/2020 Balance: $741.00.

    Marina Del Rey Hospital is NOT a BBB Accredited Business.

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