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Business Profile

Truck Parts

Campway's Truck Accessory World

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Campway's Truck Accessory World's headquarters and its corporate-owned locations. To view all corporate locations, see

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Campway's Truck Accessory World has 5 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/02/2023

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I called and spoke to ***** about ordering parts he said he could order them and I paid the price immediately found out the parts were not available and Discontinued I immediately canceled the order he said OK its canceled and I never received my money back Ive made several calls and he tells me that my bank is holding the moneyIve been in contact with the bank they have no record of a refund or a credit Ive called Campways in ************** several times each to receive attitude and stating that the order has been canceled and that my bank is holding the money Its been a week and I havent received any credit money or anything I dont even have a receipt for the transaction the money from my bank was deducted immediately when I attempted to order the parts Then he told me the parts were discontinued and there was no ETA on when I would get them thats when I immediately cancel the order and he say OK its canceled and thats what hes been telling me every time Ive called that the order has been canceled on their end and when I ask about my refund I get the runaround I gave him my debit cardInformation over the phone and Never Got a receipt or confirmation I gave ***** My debit card info as well as my name and phone number and was never given a receipt or anything

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