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Business Profile

Sporting Goods Manufacturers

Loose Cannon Systems, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Manufacturers.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/12/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I returned my **** walkie-talkies and they have yet to issue me a refund for over four months. They tried to tell me to send my ***** information which I did and then my account was hacked.

  • Initial Complaint

    Date:06/29/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’m gonna be 100% straight up honest with you guys. I was very excited to work with your company. But your absolute lack of customer service as well as whoever receives and ships your orders is embarrassing. I ordered and paid for next day air shipping on June 25th. You guys didn’t even ship it out until DAYS later after I reached out and questioned what was going on. You never gave me an actual answer about that and told me half of it wouldn’t even be arriving with the order. Well guess what it is now June 29th , you sent me a lame ass bogus tracking number, no confirmation email and to top it all off they STILL aren’t here. As soon as they get here IF there ever get here I will be returning them immediately and putting this headache so far behind me.

    Customer Answer

    Date: 07/01/2024

    They don’t have an email because they’re a scam. They sent have my order and then blocked me 

  • Initial Complaint

    Date:04/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a Kickstarter project called Milo.I backed this project on November 11th, 2020 for $1,095.00. It has ***** backers. *************************** is the CEO.Used excuses because of pandemic and supply chain disruption which is partly true but did nothing to keep communication transparent and kept backers in the dark for the past 2.5yrs. Now backers are getting their orders but the remaining, **** has gone back to playing their keep quite communication strategy. They tricked backers last July that manufacturing is getting done and time to do surveys and buy add-ons. I believed this and continue to purchase another $552.00 which makes my investment totaling $1,688.00.***** and his team has chosen to not respond or when/if they do, its we are working on it or we dont know when it will ship but we will let you know.Check out ***** website: ******************************* guessing that theyre using remaining backers orders to ship out to new customers and ignoring fulfilling their obligations to remaining backers.Please let me know what are next steps. I am sure remaining backers would enlist on this complaint. Best,***

Loose Cannon Systems, Inc. is NOT a BBB Accredited Business.

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