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Business Profile

Internet Protocol Televisions

Sharma IPTV

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Protocol Televisions.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/23/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Too much buffering across all channels. New movies and shows are not getting updated. I have paid for 3 years service but having issues after just 4 months. Sharma IPTV is below average Since yesterday I am seeing black screen and says service has expired.$250 gone and no service.

    Business Response

    Date: 02/24/2024

    Hatt Chutiya. 

    Bhikari sala.

  • Initial Complaint

    Date:02/20/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I picked up Sharma IPTV flier from ********************* grocery store. I contcate ****** Sharma and he offered me a 5 year service plan and a box for $350. I paid him cash when I met and he activated my service on January 2023. However a year later my subcsription status show expired and when I contacted ****** he demanded that I write a ****** review fro him which I did but he didnt resume my service.He is also asking for $150 more. THis is not fair. I feel this is cheating.

    Business Response

    Date: 02/20/2024

    Not refunding. We gave you service for 1 year what more you want? Dont call me again.

    Customer Answer

    Date: 02/29/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    Nisha Sharma

  • Initial Complaint

    Date:11/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had subscribed to IPTV services , paid $710.00 for 3 years on March 16,2023. The box had issue and was not working properly so they asked us to ship it back to the above address. Per them they had received the box and would send a replacement . after a week I queried on the status . To which they will mail it. Two weeks pass and they still hadn't and when I asked about the delay their "support representative" said he was disconnecting services and would send a refund. I still haven't received the refund and they do not respond to any of my messages I am not sure how to proceed with this further.

Sharma IPTV is NOT a BBB Accredited Business.

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