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Business Profile

Legal Document Help

One Source Document Preparers, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Complaints

This profile includes complaints for One Source Document Preparers, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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One Source Document Preparers, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/03/2023

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired this company on July 25th for helping with serving a notice for eviction, I was told that I will get a response between ***** hours. I reached out to the company after the 72 hours and did not hear anything back, they took my money, but have not done anything in return. A week went by, and still nothing was done, I called numerous times, and couldn't get thru to anyone, send many emails and nothing was accomplished. since eviction is a pressing timely manner, they failed providing the service they advertise they do. they caused me a huge damage to my case since now I had to find a different company a week later, which will cause me problems with my case. I asked for my money back, and they have refunded part of my money, and kept part of it stating that it was part of the agreement I signed. They kept money for work they have never done!!!! STAY AWAY. THESE PEOPLE ARE SCAMMERS!!!

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