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Business Profile

Transit Lines

Stanislaus Regional Transit

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:05/18/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Me and my boyfriend are homeless and we tend to come to the bus station to charge our phones in our portable chargers. Sometimes my boyfriend does take the bus. There are other homeless people that are besides us charging their electronics, the same days we are. But Ive been getting harassed by security that they were gonna call law enforcement to have me removed from the area when Im not the only one that charges my stuff here so many other homeless charge their stuff here. April 22 of this year there was an altercation that had happened with this guy named ***** ***** and my boyfriend because ***** ***** assaulted my boyfriend and me because he wanted to try stealing my dog. Weve had security ask us if there was a better way that we couldve handled the situation and he told us that we couldve just left when the ***** ***** guy had a good hold of my dog in the neck with his arm and was trying to push me away so I couldnt leave peacefully without ***** ***** assaulting me over my dog. There is a good community of homeless people that come here to charge their electronics, and since April 22 altercation at the regional transit center me and my boyfriend have been feeling more and more targeted by the security that is working here, not knowing directly names at this moment, but will end up getting names last names and detailed images of their appearances

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