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Business Profile

Tattoo Removal

Dr. Tattoff

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tattoo Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/05/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It has been 6 years and every year I try to find a way to receive money from Dr. ******* (Tempe, AZ) I paid $2k up front as they said they discount doing so and received 2 sessions out of my 13. When I was called that they were closing, i asked for my money back when they said they were working on transferring clients to a different company. Never received an update. Then few years later I went to Laser Away and found out that Dr. **** ***** from Dr. ******* is with Laser Away. I asked to speak with him or to help resolve my issues. LASER Away said the could not.
    **** ***** should reimburse all patients of Dr ******* or given us the treatment we paid for and transfer it to Laser Away.
    Not to mention when I advised LaserAway about Dr. ******* they failed to mention ***** affiliation. It wasn't until somebody told me he is with both companies.

Dr. Tattoff is NOT a BBB Accredited Business.

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