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Business Profile

Cell Phone Repair

Electech Moval

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** came and picked up my 70 television in October 2024 due to the screen not working. He keeps giving me the run around about the part need to fix the television. Every time I call he tells me that hes in ****** or he is waiting for the part to arrive from ****** and the tv should be fixed the following week. I last spoke with ****, April 18, 2025 and he told me that he would be returning my TV and I havent heard from him since I have asked him to return my TV whether it was fixed or not because its been seven or eight months now, Ive sent him several text messages which I have kept, and I called him at least twice a month and he still hasnt returned my television I just checked the ****** reviews and I see that he has done the exact same thing to someone else and he hasnt returned her television in over a year.

Electech Moval is NOT a BBB Accredited Business.

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