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Business Profile

Auto Customizations

AA Motorworks

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car to AA MOTORWORKS in mountains view CA . For a engine rebuild on a 2016 ****** wrx. Took the shop 6 months to return the car after the guys told me would only take a month or two. An with that being said , once I was able to pickup the car. It ran terrible. I have been battling trying to get the car running for 8 months now after I've picked the car up. The shop won't do anything for me , took my money an ran. An I have had the car looked at by ************** in *********. Cause there was a bad oil leak an the original shop won't answer my calls an when I went to AA MOTORWORKS he told me he was to busy to look at it. An come back in a week. An haven't been able to get in contact with him sents. ************** fixed the oil leak with the front timing cover an told me that nothing in the timing as far as timing gear we're not replaced. Timing chain an guides were not replaced. An I paid for all new timing components. So now Im 20k down the hole an the shop that did the work well didn't do any work. An or didn't provide me the service I paid for . Plz help . Sincerely ***** a

AA Motorworks is NOT a BBB Accredited Business.

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