We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Computer Software

Blink Tech Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/08/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $479 on September 20, 2024 for BlinkTech's XbotGo Chameleon, which also includes a 13' tripod. I did not receive the device until October 3, 2024. I did not receive the tripod until October 18, 2024. The product is not usable to record a soccer game without the tripod so I could not use my device until October 18. The device was working great when I used it the first few times. On November 2nd, the device started losing bluetooth connectivity to my phone and then stopped working completely. It does not turn on anymore. Only the side lights are on. I reached out to XbotGo Support and they told me that they were looking at it. I even sent them a video of the defective device. On November 7, 2024, they asked me to long press the power button (which I had been doing all along) and that is all they could offer. I asked them to either send me a new device or give me a full refund because their website advertises "30-day hassle free return". Furthermore, this is obviously a defective device that shows poor worksmanship on their side.

  • Initial Complaint

    Date:06/25/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to purchase a package from Xbot go from a sponsored sale listing from ****** on 6/14 and 6/15. When going to the ad it redirects you to an alternate sale item not what is listed. I contacted the support email from their site for the company with my issue I was experiencing on 6/15 while attempting the purchase. I provided the screen shots and links to the sale add for $249 for the bundle. The companies response offered $20 checkout discount and provided the links to buy each item separately. That total for the items were over $450 from the links they provided double the sales offer. I responded 6/16 to their email sharing the sales ads are still reflecting the offer and wanted them to honor the price as I felt this was a bait and switch to customers offering one deal the. In turn directing you to an offer not aligned to their sales ad. In all the email exchanges with the company they continued to request links which I provided and including in this complaint to which they offered 10% discount for purchase. I am seeking a resolution of this matter for the company to honor the sales ad price for the bundle listed given the deceptive approach to their business practices. I am unclear if this has taken place with other customers with this bait and switch attempt in previous sales effort from this company.

Blink Tech Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.