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Business Profile

CPA

Anderson & Associates

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Anderson & Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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Anderson & Associates has 4 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/12/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Several calls regarding my x husbands healthcare debt thats in question. Please remove these scam calls.

    • Initial Complaint

      Date:10/26/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Multiple calls and voicemails were left between myself and 3 other family members for my wife for a debt that does not exist. The caller stated that her name was ******* ******** with Document and Control Services with Anderson and Associates, she stated a reference number and phone number to call back by the end of the business day (But called at 5:21pm). She stated that a notice was sent by mail 30 days ago and there was no record of my wife contacting them back, and if contact was not made by the end of the day, that legal action would be taken, and that my wife has been notified. I have personally settled my wife's debt with the bank, from my personal account more than 10-11 years ago and have supporting documentation from this bank stating my wife owes nothing. We keep getting multiple scam calls just like this one. They call family members, myself, and my wife, and have gone as far as calling her place of business, and at one point came to our home. This needs to end!

      Business Response

      Date: 10/20/2022

      We do not have any record of this person.  We are not a debt collection agency and would not send letters to anyone regarding debt.  Further, our business is The Sumner Law Group, LLC located at **** ******** Avenue, Suite ****, Clayton, MO *****.  We are not Anderson & Associates.  We used to share office space with that firm at the address listed (911 Washington Ave), however, to my knowledge they are no longer in business.  Please let me know if you need any further information.  

      Business Response

      Date: 10/26/2022

      Dear Sir or Madam:

      I am in receipt of the above-referenced complaint. Please be advised that we do not practice law in New York as we are not licensed there, we have never employed anyone named ******* ********, nor do we have a "Document and Control Services" center. We are a real estate law firm. Mr. **** has the wrong firm.

      Thank you.

      Sincerely,

      ***** ******


    Anderson & Associates is NOT a BBB Accredited Business.

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