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Business Profile

Gastroenterologist

United Gastroenterologists

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gastroenterologist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/15/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have called *** United Medical Doctors to have a manager or billing call me back and explain the bill for my acct.*** requires you to pay your bill at the time of the office visit. At the next office visit they confirm if you have an outstanding Bill. I have always Asked and Zeroed out any balance.I have had appointments after the the time they say I had a balance. I always pay any outstanding balance I have.*** didnt call or call me back so I could dispute or pay my bill. On 8/1/23 I called back and asked the office staff to have billing call me. No call or message was received.On Date: August 14, 2023 at 3:49:12 PM PDT received a junk mail saying I had balance.Balance Due: $169.25 The next day August 15/23, Less than 24hrs later I called and the bill was several hundred dollars. The call was recorded. I said I could tell them when I called and asked billing to call me and discuss if I have a balance from a doctor visit. I was told they could see when I contacted them asking for billing information. It appears now they are arbitrarily adding penalties when they have declined to discuss whether I even have a Bill.I will pay my medical Bill if I owe them. They may have sent my Bill past the allowable time, or sent the Bill to the wrong address.I want to resolve this if I have a legitimate balance.*** continues to deal in bad faith.There better not be complaints on my credit report. I see several doctors from ***. But if they have caused my credit damage with the way they do business, that should end.What options do I have ?Morgan **** ************ *******************

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