We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Brokers

Inside Car Guys

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Brokers.

Reviews

This profile includes reviews for Inside Car Guys's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Inside Car Guys has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 5 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Guy P

      Date: 01/27/2025

      Absolute scumbags. Sold me a car with no catalytic converters. Will have to take this to court

    • Stacy M

      Date: 07/09/2024

      I engaged Inside Car Guys to assist in purchasing a 2020 BMW and subsequently bought a Vehicle Service Agreement (Warranty) for the vehicle. Recently, I discovered from BMW that this warranty was unnecessary and promptly requested a refund for the remaining balance of the agreement. In accordance with the warranty's cancellation clause, I contacted them in April 2024 by sending an email notice to Johnny and a certified letter to Inside Car Guys' registered agent, Marcus Martin. However, I have not received any response from them thus far.
      Subsequently, I filed a lawsuit in San Diego Superior Court. On June 18th, the Court dispatched copies of the Complaint and Notice of Hearing to Inside Car Guys via certified mail. According to USPS tracking, the certified mail has been held at the post office since June 20th, with no indication of it being picked up as of July 9th.

    • Jason R

      Date: 03/11/2024

      I purchased a 2001 Honda Accord w/219K+ miles on it for what I thought was $4K (already above Blue Book). I paid $3K in cash and financed the remaining $1K. Printer wasn't working properly so I didn't receive a copy of the paperwork I signed on the computer. Went to pay off the $1k and discovered the balance owed was $3808.57 making the price for the car almost $7K! The car had to be jump started, which they said was because it was sitting for so long. We were verbally offered $100 towards a new battery if it was needed. A battery WAS needed, but when we called re the $100 they promised, they reneged that offer. The radio didn't work, the remote didn't open 2 doors & the rod that holds the hood snapped off.. after being assured it had no mechanical issues & ran smoothly. I discussed the dispute of the purchase price w/M***** ******, and when I said I needed to talk w/my attorney, he said to "f*** ***". I'm a F/T college student working P/T and was totally taken advantage of by Inside Car Guys. I was asked to take down my honest review, as well as my parents' reviews, of our experience and when I refused, they threatened that they'd "contact the FBI for cybercrime extortion". We were about to come to a settlement agreement, until my attorney read the agreement and they added in a non-disclosure clause.

    • Daniel D

      Date: 04/12/2023

      Was interested a car they had put a $500 on the car over phone. Decided to not buy because high evidence battery in hybrid was bad after I paid have inspection done. They refused to refund me deposit and were extreme rude. And did not tell me about their no deposit refund policy at the time when I paid them. I learned by some automated receipt which was actually some agreement that wasn't fully completed by them or signed. So not even valid. CA law states car deposits are refundable up to 10days. They threaten to sue me not sure on what after said I would file a depute with my credit card company This company are thefts stay away.

    • Jeff B

      Date: 03/20/2023

      I hired Inside Car Guys to assist me with purchasing a fairly rare car for a $1k fee. Dealing with Johnny & Wilson was very frustrating, after a month and a half they never found anything on their own. I provided them with 13 different cars, they couldn't manage to contact anyone in a timely manner. I lost chances at multiple cars. They would take about four days before claiming they had contacted them then before any negotiations started the car was gone. You would think it should only take a day or two to work out a number with a private party, or a dealer. They showed no knowledge of the market.
      Finally, I wrote a nasty letter, and got some action. I demanded they get something done on the last three cars remaining. They came back with prices for two of the cars. I contacted the two owners, I discovered Inside Car Guys where double dipping me, offering the cars owners $2k to $3k less than they claimed was being agreed upon with me! They also said there would be additional charges for inspections and other fees. The sort of thing may be legal (?), but not ethical!! I had to do the deal on my own without Inside Car Guys. Save your money and don't used these thefts!!! If all car brokers work like this, no one should ever use one!!!
      USING INSIDE CAR GUYS COST ME $1k, FOR NOTHING. IF I HAD STAYED WITH THEM. IT WOULD HAVE COST ANOTHER $3K. RUN AWAY!!!

    Inside Car Guys is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.