Complaints

This profile includes complaints for Lawyers Limited's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Lawyers Limited

  23638 Lyons Ave PMB 223 Newhall, CA 91321-2513

• 

  Lawyers Limited

  1600 Ashland St Dallas, TX 75201

• 

  Lawyers Limited

  4701 N Federal Hwy Ste 300 Pompano Beach, FL 33064-6592

• 

  Lawyers Limited

  28015 Smyth Dr # 500 Valencia, CA 91355-4023

• 

  Lawyers Limited

  3610 N Josey Ln Ste 223 Carrollton, TX 75007-3150

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/18/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date of service : April 02, 2024 I signed the online contract for Lawyers Limited for Asset Protection for the properties. After finding out that they do not have a physical office for me to come , I decided to call back to cancel the service. They avoid me and keep the money . I did not even provide the properties deed or information ( thus I do not understand how they form the *** without the information) but they claimed they provided the full service and I since signed the contract, thus my bank can not reverse the charge on my credit card.

  Business Response

  Date: 10/21/2024

  Thank you for bringing Mr. ****** ***** concerns to our attention. We truly value our clients and strive to ensure their satisfaction with our services. We understand that situations can change, and we appreciate the opportunity to provide additional clarity.
  First, wed like to acknowledge Mr. ***** situation. Our goal is always to provide clear communication and the best possible service to every client.
  To address the matter at hand:
  Agreement and Services Provided:
  On April 4, 2024, Mr. **** placed an order for the formation companies and related documents. At that time, Mr. **** signed an online agreement that detailed the scope of services. When we form companies, we pay fees to the government and our local agent that we can never retrieve. 
   
  We understand that Mr. **** reached out to us on April 12, 2024, requesting to cancel the service. By that point, the companies had already been formed, and the associated government fees had been paid. While we regret that Mr. **** changed his mind 
  Document Delivery:
  All required documents were completed and delivered via ***** (tracking number 7759 1544 4895) to the address provided by Mr. ***** We are confident that we fulfilled the agreed-upon service and are more than willing to provide continued support for any further questions he may have.
  We genuinely understand that unexpected changes can occur, and its our priority to make sure our clients feel supported. We encourage Mr. **** to reach out to us directly at ************** so that we can discuss how we can assist him further or address any remaining concerns. Were committed to resolving this matter to the best of our ability and hope to hear from him soon.
  Thank you for your time and understanding.
  Sincerely,
  *. *******
  Lawyers Limited

  Business Response

  Date: 10/21/2024

  Thank you for bringing Mr. ****** ***** concerns to our attention. We truly value our clients and strive to ensure their satisfaction with our services. We understand that situations can change, and we appreciate the opportunity to provide additional clarity.
  First, wed like to acknowledge Mr. ***** situation. Our goal is always to provide clear communication and the best possible service to every client.
  To address the matter at hand:
  Agreement and Services Provided:
  On April 4, 2024, Mr. **** placed an order for the formation companies and related documents. At that time, Mr. **** signed an online agreement that detailed the scope of services. When we form companies, we pay fees to the government and our local agent that we can never retrieve. 
   
  We understand that Mr. **** reached out to us on April 12, 2024, requesting to cancel the service. By that point, the companies had already been formed, and the associated government fees had been paid. While we regret that Mr. **** changed his mind 
  Document Delivery:
  All required documents were completed and delivered via ***** (tracking number 7759 1544 4895) to the address provided by Mr. ***** We are confident that we fulfilled the agreed-upon service and are more than willing to provide continued support for any further questions he may have.
  We genuinely understand that unexpected changes can occur, and its our priority to make sure our clients feel supported. We encourage Mr. **** to reach out to us directly at ************** so that we can discuss how we can assist him further or address any remaining concerns. Were committed to resolving this matter to the best of our ability and hope to hear from him soon.
  Thank you for your time and understanding.
  Sincerely,
  *. *******
  Lawyers Limited

  Business Response

  Date: 10/25/2024

  Thank you for bringing Mr. ****** ***** concerns to our attention. We truly value our clients and strive to ensure their satisfaction with our services. We understand that situations can change, and we appreciate the opportunity to provide additional clarity.
  First, wed like to acknowledge Mr. ***** situation. Our goal is always to provide clear communication and the best possible service to every client.
  To address the matter at hand:
  Agreement and Services Provided:
  On April 4, 2024, Mr. **** placed an order for the formation companies and related documents. At that time, Mr. **** signed an online agreement that detailed the scope of services. When we form companies, we pay fees to the government and our local agent that we can never retrieve. 
   
  We understand that Mr. **** reached out to us on April 12, 2024, requesting to cancel the service. By that point, the companies had already been formed, and the associated government fees had been paid. While we regret that Mr. **** changed his mind 
  Document Delivery:
  All required documents were completed and delivered via ***** (tracking number 7759 1544 4895) to the address provided by Mr. ***** We are confident that we fulfilled the agreed-upon service and are more than willing to provide continued support for any further questions he may have.
  We genuinely understand that unexpected changes can occur, and its our priority to make sure our clients feel supported. We encourage Mr. **** to reach out to us directly at ************** so that we can discuss how we can assist him further or address any remaining concerns. Were committed to resolving this matter to the best of our ability and hope to hear from him soon.
  Thank you for your time and understanding.
  Sincerely,
  *. *******
  Lawyers Limited

   

  Attachments:

  2024 04 23 ****** **** letter (1).pdf

  
  

  Customer Answer

  Date: 11/03/2024

  I am rejecting this response because:   

  1. Lawyers Limited never acquired any of the deeds of the  properties nor the physical addresses of all three properties. My question is how can they proceed with the forming of LLC for those properties?

  2. I am not the owner of these properties, so the contract is not legal.

  Business Response

  Date: 11/03/2024

  Thank you for giving us the opportunity to respond to this matter. First and foremost, we recognize the client's concerns and take client satisfaction seriously and strive to provide the highest level of service, so we appreciate the chance to address this situation.
  The client requested establishment of companies and trusts as outlined in our contract. We delivered these items exactly as specified. It is important to note that in order to form an LLC, it is not necessary to see a deed to a property. In addition, we paid nonrefundable government fees and nonrefundable attorney fees on behalf of the client. These costs were incurred specifically to complete his order. These are tailormade documents crafted under the written instruction of the client. They are no generic items that can be easily placed back on shelf and resold to someone else. Once the funds were spent to fulfill the order, the funds are irrecoverable. 
  Now, the client has raised concerns, claiming the structure is "illegal" because he does not own the properties he planned to transfer into these LLCsthese properties are owned by his wife. While we understand this may be a challenging situation for him, ordering LLC formation and the matter of ownership between the client and his spouse are two a separate issue. The latter is beyond the scope of the services we provided and should be address with his spouse. 
  That said, we value the client relationship and aim to be both respectful and supportive. We encourage the client to reach out directly to discuss this matter further with our attorney. Our goal is to fully understand his concerns, so that we can explore options to find a solution that may be satisfactory to him and reasonable under these circumstances. In our prior reply, we offered for the client to call us so we can work out a mutually satisfactory solution. To date, we have not received such a call, yet remain open to hearing from the client.
  Please let us know if there is anything further we can provide to clarify or resolve this issue.

• Initial Complaint

  Date:06/21/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hired Limited Lawyers (LL) about 3 years ago to do the following ffr me:- Company Set up in Nevis - Create offshore trust in ************ *********** was set up. That was the first requirement to set up the Cook trust. Although they started working on it, they referred me to their partner - a trust company in the ************ that - upon research, was not something I could identify as a legit company and requested addition information. ** eventually provided clarification and provided contact to talk to the company. I set up calls multiple times and the trust company never showed up so I can talk to. them. After several attempts and month I contacted LL and told them that this will not work and that I want a refund. They refused. So I contacted them again a few weeks later - after more research from my side - to continue the process, get a new trust company etc etc... For months I have not heard from LL but I kept emailing. Eventually I called and was assigned a new account manager at End of 2023. Since then I have been working with him to set up the trust but this person now wants to set up additional company in the **, move assets in the US companies, and move those company to the Cook Trust etc. These are extra expenses, administration and not what I signed up for. I am requesting my money back for the ********** creation. They are refusing. Part of why I do not want to work with this company is the lack of transparency around cost, no great communication etc and lack of trust in the :lawyers" they have provided me with so far. Further, the company failed to update me on renewal costs and dates for the company they set up for me in *****, did not deliver the documents I needed for opening a bank account (what I paid for) as well as 2 years after the company was established the Company registration Entity in Nevis is still missing documents and signatures from us. We have a lot of cleaning up to do there.

  Business Response

  Date: 07/29/2024

  We are very sorry that you are  not 100% happy. Let's do what it takes to get you there. I do not see a client in our database with the name that you are using in your inquiry. Please call and talk with our head attorney and our head of customer service so we can get you taken care of as soon as possible. I do not know all of the details of your case but let's get to the bottom of it and take care of you. 

   

  Customer Answer

  Date: 07/31/2024

  Thank you for the response,e however at this point I am no longer interested in working with your company on anything and demanding full refund for all amounts paid for the services to create a trust in the *************

  3 years into this and 3 attempts from my side to get this addressed and the service was still not delivered. The document you delivered is a standard template with not even the correct names and details I provided to you in your questionnaires.

  Considering the quality of work so far, as well as the services (or lack thereof) you provided for the company creation in Nevis, lack of communication, continuous changes to the approach from what I purchased, I am done with your company. I have informed you at least 3 times now that I no longer with to work with you and demand an immediate refund.

  Should this not happen, I will be forced to report you to the police for fraud and also take legal actions.

  Lets make this an amicable split by you refunding all money for the trust fund creation, we part our ways and we no longer conduct business or will ever engage in any business or communication.

  Please send the refund check to the following address:

  *****************************/******

  *****************

  *******************

   

  Regards,

  ***********************
  

   

  Business Response

  Date: 07/31/2024

  I have done thorough research of your situation.
   1. You placed your order on June 7, 2022. 
  
  
  2. You sent us scanned copies of your legally required due diligence on August 23, 2022. 
  
  
  3. 100% of the work has been completed for you on our side and delivered to you on on August 30, 2022. Your company was filed and shipped to you. The trust was drafted and sent to you for your signatory. 
  
  
  Not only this, but we gave you a $2500 living trust for free. 
  
  
  The only part that was missing is that you needed to send original documents as legally required and as we told you in wring up front. You send us scanned copies but did not send the original as the law requires. We asked you repeatedly for them. 
  
  
  So, in all respect it has not been three years. We completed for you immediately after you placed your order. 
  
  
  And I say this with the deepest respect, the only thing that has taken substantial time is your part of the requirements. 
  
  
  We spent a substantial amount of time and money to complete your order and we completed our part of the work. Only your part is missing. 
  
  
  We were very kind to you and went overboard to help you. This type of repose is quite unusual for us. 
  
  
  We take full responsibility for completing the order, and we have done so. We can never retrieve the very expensive government fees and attorney fees we had to pay to fulfill your order. 
  
  
  Again, we stand open receiving a call from you to address any further issues.